Protecting your personal data is our top priority. This Privacy Policy clearly outlines how your information is collected, used, and kept secure.
We apply internationally recognized security standards to protect your privacy at ea9999.
All your data is protected with 256-bit SSL encryption. Every transaction — from login to payment — takes place over an encrypted channel.
Ea9999 never sells your personal information to third parties. Your data is used solely to improve our services.
Only authorized personnel may access your data, and only when necessary. Strict access controls are enforced at all times.
Your data is stored on internationally compliant servers and undergoes regular security audits to ensure there are no vulnerabilities.
You can view, correct, or request deletion of your data at any time. You have full control over your personal information.
You can opt out of promotional emails or SMS at any time. A one-click unsubscribe option is always available.
Ea9999 (referred to herein as "we", "us", or "the Platform") is an international online betting and gaming platform serving users in Bangladesh and beyond. This Privacy Policy ("Policy") clearly describes how ea9999 collects, uses, stores, and protects the personal information of users across its website, mobile app, and other services.
By using any ea9999 service, you consent to this Privacy Policy. Protecting your personal data is a core responsibility we take very seriously.
This Privacy Policy applies equally to all registered members, unregistered visitors, and mobile app users of ea9999. If you use ea9999 on behalf of another person or for business purposes, you confirm that all relevant individuals have been made aware of this Policy.
Ea9999 only collects information that is necessary to provide our services. We never request excessive or irrelevant data. A detailed breakdown of the information we collect is provided below:
| Data Type | Purpose | Required? |
|---|---|---|
| Name & Date of Birth | Identity Verification and Age Confirmation | Yes |
| Email & Phone | Account Communications & Security | Yes |
| Payment Information | Deposits & Withdrawals | Yes |
| IP Address | Security & Fraud Prevention | Automatic |
| Cookie Information | Improving User Experience | Partial |
Ea9999 collects your information through several methods. You are informed before any data is collected, and your consent is obtained where required.
When you register on ea9999, update your account details, submit KYC documents, or contact support, you are providing information directly to us.
When you use ea9999, certain technical information is collected automatically. This includes your IP address, browsing patterns, betting activity, and device information.
Some information may reach us through payment providers (bKash, Nagad, Rocket) and identity verification services. In such cases, the respective provider's privacy policy will also apply.
Ea9999 uses your information only for specific, legitimate, and transparent purposes. The following is a detailed explanation of how and why your data is used:
Ea9999 may share your information with selected third parties under specific circumstances and subject to strict conditions — always on a limited, purpose-driven basis.
Ea9999 uses cookies and similar technologies to enhance your user experience and maintain the platform's functionality.
You can disable non-essential cookies at any time through your browser settings. Please note that turning off certain cookies may affect the functionality of some platform features.
Ea9999 retains your information only for as long as necessary. Retention periods vary depending on the type of data:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Financial Transaction Records | 7 years | Financial Regulatory Guidelines |
| KYC Documents | 5 years after account closure | Anti-Money Laundering Laws |
| Betting History | 3 years | For dispute resolution |
| Cookies & Log Data | 90 days | Security Analysis |
After the designated period, data is securely deleted or anonymized.
Ea9999 believes you have full rights over your own data. Below are your key rights as a user:
You can request a copy of the data ea9999 holds about you at any time.
You may request corrections to any inaccurate or outdated information.
Under certain conditions, you may request the deletion of your data.
You may request that the processing of your data be restricted under certain circumstances.
You can receive your data in a structured, machine-readable format.
You may object to your data being used for marketing or profiling purposes.
Ea9999 uses industry-leading security technology to protect your data. Our security operates across multiple layers, so even if one layer is compromised, your information remains safe.
For any privacy-related questions, requests, or complaints, please reach out to our dedicated Privacy Team. We take your concerns seriously and are always here to help.
Once we receive your complaint, we will first send a confirmation email, followed by a detailed resolution within 30 days. If you are not satisfied with our response, you may escalate the matter to the relevant regulatory authority.
Answers to the Most Frequently Asked Questions About Our Privacy Policy